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Currently we offer shipping via UPS, or USPS priority mail for most merchandise. We offer UPS Ground, UPS Second Day Air and UPS Next Day Air shipping options
upon request. We can not and do not guarantee international
Please Email us or call us regarding additional
shipping cost on all international orders. A fee of up to $2.00
may be added on at payment phase that was not shown in shopping cart as
part of terms for international shipping agreement. Any amount
over $2.00 will be confirm via telephone or email prior to
charging that amount. We can not and do not guarantee
If you would like to cancel your order for a full refund, you have a one-hour period after placing your order to contact us. Contact Cyber Depot customer service at (1-516-798-6934) or via E-mail to request to cancel your order. There is not penalty or restocking fee for any order canceled prior to shipping.
If within 3 days after you receive your merchandise you are not completely satisfied with your purchase you may return the item for a refund or exchange.
Shipping is NOT refundable. We do not guarantee international
orders. You must contact the Cyber Depot by phone
or via E-mail within 3 days of receipt of your order. Receipt of
order is verified by tracking numbers provided by UPS or USPS Priority mail.
A restocking fee of up to 50% may apply after inspection of merchandise
by us. All decisions of made by Cyber Depot are final. Certain products and circumstances may not be returned such as:
Seasonal/Holiday merchandise is not returnable.
We are sorry but
Non-defective Enesco Music Boxes are not returnable. This is due to the
value of these music boxes. All Musicals are inspected and bench
tested prior to shipping by our qualified technicians.
For international returns and exchanges, please email us.
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